Sophos Antivirus Review

Overview of Sophos

Sophos' cloud-based system using AI technology to enhance their products. A computer software company for business and home cybersecurity with more than 30 years of experience. 

How to setup and uninstall

Installation is straightforward and prompts throughout the process.

1. Register a Sophos Home account
2. Log in to your Home Dashboard
3. From the dashboard, click 'Download.'
4. Allow the program to run, then click 'Run it.'
5. After the download is complete, It will direct you to the dashboard
6. Click 'Add device.'
7. Select the best-suited option to complete install

Uninstalling is relatively simple as well:

Windows:

1. Right-click on 'Start' and select 'Apps and Features.'
2. Double click on Sophos (If prompted to restart, so so and restart the process)
3. On the next window click 'Uninstall
4. Once complete head to your dashboard and remove the device

Mac:

1. Open magnifying glass
2. Type 'Remove Sophos Home'
3. On the next screen click 'Continue
4. When prompted, enter password
5. Allow 'Uninstall' to run then click finish

Features

Both versions of the Home package offer AI, web protection, and Remote management. The paid option does offer better personal protection and live chat.

General 

Threat Protection 

Scanning

Automated or manual scanning allows Sophos to check for active threats as well as traces left by previous systems. 

Pricing 

Discount

When downloading the free version, users are given a 30 day free trial to the premium package. The paid version discounts on offer when purchasing increase based on the validity duration of the license.

Privacy and Security

Privacy

The software offers banking and identity protection by encrypting data and passwords. It also alerts you if a third party is trying to access your device or webcam.

Security

AI threat protection scans files before running them on your computer, stopping threats before they access 

Performance and Protection

As the system is cloud-based, you can access and manage the protection from any device on your approved list.

Malware

Scanning removes any threats detected along with traces of those previously removed. 

Ransomware

Detects changes to data and reverts affected files back to pre-affected state after removing the threat.

Phishing Detection

Sites detected as fraudulent or with phishing activity are blocked, and access prevented. 

Spyware

AI monitors programs for suspicious patterns and behavior, removing anything that may threaten your device.

Firewall

Nex-Gen firewall exposed unknown risks blocks access to the source of the threat before further exposure.

Lab Results

The latest results in July 2019 boast high scores and rage reviews from AV-Test, PC Mag, and other labs. These results appear to be for the Sophos Next-Gen Business Model.

Ease of Use and Interface

The dashboard has a clean layout listing devices registered and management options available.

Customer Support

Sophos users have 24/7 access to the Knowledge that provides FAQ and video answers to noted concern and technical questions.

Customer support is available Monday - Friday, US Eastern Time. Contact details for your country listed on the support page on the website. A live chat option is available to premium users.