Tencent PC Manager Antivirus Expert Review

Threat Protection Best for
4 /5
Rating
$ Free /mo
Starting Price
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Table of Contents

    Our Verdict

    Tencent’s PC Manager is a free antivirus package with surprising capabilities. However, this Chinese product comes without even a decent translation, let alone dedicated customer support. 

    These features make it lag behind its main competitors such as McAfee and Intego, and show that Tencent still has a long way to go to develop a transparent public image that guarantees trustworthiness.

    Pros

    • Free of charge
    • Good protection
    • Good test results

    Cons

    • No customer support
    • Dubious download
    • Poor translations
    • No automatic scanning
    • No detailed reports on malware
    • A limited number of features

    Overview of Tencent PC Manager

    Tencent, a Chinese software giant, came out with its antivirus package that brings more functions to the table than you might first expect. The PC Manager consists of two engines that keep the devices free of malware and the user safe online.

    The website advertises various other options. However, the international version doesn’t cover these, effectively making it a simple antivirus package.

    How to Set It Up and Install

    The installation file for this program is quite large. Setting up and installing Tencent PC Manager takes mere minutes. It doesn't even require a login.

    The installation process is further simplified thanks to the wizard.

    1. Click the ‘Install Now’ button once our download is complete.
    2. Click the ‘Try It Now’ button.
    3. Visit Settings to choose your preferred courses of action.

    Features

    You’ll find all options available in a straightforward, stripped-down user interface, and its features follow suit.

    General

    Money-back GuaranteeNo, it’s free
    Free VersionYes
    PlatformmacOS, iOS, Windows, Android
    Parental ControlsNo
    Email ProtectionNo
    ChatNo
    VPN ServiceNo
    Smartphone OptimizerNo
    USB Virus ScansYes
    Automated Virus ScansNo
    Game ModeYes
    Safe BrowserYes
    Passive ModeYes

    Threat Protection

    Anti-SpywareYes
    Anti-WormYes
    Anti-TrojanYes
    Anti-RootkitYes
    Anti-PhishingYes
    Anti-SpamYes
    Adware PreventionYes

    Scanning

    When it comes to scanning, this program provides real-time protection against malware. You can choose between three scan types.

    Quick scans only require minutes. Deep scans go through your entire device but might last longer. The third option, Custom scan, allows you to check a specific part of your device.

    Pricing

    Tencent PC Manager is a free package, which means there are no advanced pricing plans.

    Discount

    Since this service is free, there are no discount options. 

    Privacy and Security

    Privacy - this antivirus recognizes phishing and other forms of broken online data that could infect your device and put your privacy in danger. It also prevents you from clicking suspicious URLs for an added layer of security.

    Security - Tencent’s product offers decent protection from malicious programs entering your device, either through an external device or a download. It covers all the most prominent types of problematic files.

    Performance and Protection

    Although it’s too simple for most users, the performance of this program is quite good - it’s quick and efficient in its protective tasks.

    Malware Protection

    Tencent’s anti-malware solution protects you from all types of common malware.

    Ransomware Detection

    This program monitors your network and intercepts ransomware.

    Phishing Detection

    The PC Manager helps you detect phishing URLs.

    Spyware Detection

    The anti-malware protection includes detecting and preventing spyware.

    Firewall Protection

    While not included in this package, Tencent also has its firewall web application.

    Lab Test Results

    Tencent PC Manager made the AV-Comparatives' Real-World Protection Test and came 12th out of 18 tested programs in 2018. Its protection rate of 99.2% outperformed many big industry names, with few false positives.

    Unfortunately, other independent testing labs don’t cover this program. 

    Ease of Use and Interface

    The interface is good-looking and simple to use, although this feature comes as a negative since it stems from the lack of options it brings you. 

    Either way, if you ignore the poorly-translated Chinese, navigation is as straightforward as clicking the labeled buttons.

    Customer Support

    One of the most significant pitfalls this promising program met is its lack of customer support, or any type of help, for its international users. 

    It lacks staff and contact information, and it doesn’t make up for the fact by providing you with a comprehensive - or any - knowledge base or FAQ section. Once you download and install the program, it leaves you to figure out the rest on your own.